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Income Protection — Explained

What is Income Protection?

Income protection insurance is designed to provide a regular monthly income if you are unable to work due to illness or injury. Rather than paying a one-off lump sum, it provides ongoing financial support during your recovery, helping you maintain your lifestyle and meet essential financial commitments.

Payments can typically be used to cover mortgage repayments, rent, household bills, everyday living expenses, and other regular outgoings. Cover can continue until you are able to return to work, reach the end of the policy term, or retire, depending on the policy selected.

For many people, their ability to earn an income is one of their most valuable assets. Income protection can provide financial reassurance if an unexpected illness or injury affects your ability to work, helping reduce financial pressure during an already challenging time.

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Personal

Personal income protection provides a regular monthly income if illness or injury prevents you from working. It helps cover essential living costs and financial commitments while you focus on your recovery.

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Business

Business income protection can help provide financial support when illness or injury affects a business owner or key individual. It can help maintain financial stability and reduce disruption during periods when normal work cannot continue.

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FAQs

Your Questions, Answered

Explore our FAQs to get answers to some of the most common questions about our services, processes, and how we can help you achieve your financial goals.

  • The cost of life cover is influenced by several factors such as your age, smoking habits, lifestyle, and health condition. Typically, the younger you are, the lower the risk factor, resulting in a more affordable policy. Additional cost-saving strategies include selecting a fixed price policy that maintains a constant premium over time or choosing options that align with your financial circumstances.

  • Our services are completely free to you. We're paid by the insurers, but our advice remains independent. We only recommend plans that suit your needs — never based on commission.

  • A broker helps you compare health insurance policies from a range of providers, explaining the details in plain English and helping you choose the right plan based on your health needs, lifestyle, and budget. Unlike a specific insurer, we work for you — not the insurance company.

  • Buying directly from an insurance company can mean missing out on better value or more suitable coverage. Brokers have access to a wider range of policies, including broker-only deals, and can identify exclusions or hidden costs that aren't obvious upfront. We help you make an informed decision with confidence, not guesswork.

  • Yes. Some insurers offer coverage options or underwriting styles that are more flexible around pre-existing conditions. We’ll walk you through what’s available, explain your options, and help you choose a policy that fits.

  • Absolutely. We can review your current plan for gaps, compare it against alternatives, and make sure you're getting the best value for money. Many of our clients save money or gain better cover just by switching at renewal.

  • We advise on a range of plans, including:

    • Individual private medical insurance

    • Family and children’s health plans

    • International and expat policies

    • High-level comprehensive cover

    • Budget-friendly or modular plans

    We tailor each recommendation to your personal needs and priorities.

  • Your coverage can often start within 24–48 hours after application, depending on the insurer and underwriting process. We'll guide you through every step, from quote to activation.

  • Moratorium underwriting delays coverage for pre-existing conditions for a set period (usually 2 years). Full medical underwriting requires you to disclose your full medical history upfront. We'll help you understand which option is better for your situation and which insurers handle each method fairly.

  • Your insurer handles the claim itself, but we’re here to support you if needed. As your broker, we can help chase up claims, explain policy terms, and act as a go-between if things get complicated.

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