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Critical Illness Cover — Explained

What is Critical Illness Cover?

Critical illness cover provides a tax-free lump sum payment if you are diagnosed with a serious illness covered by the policy during the term of your cover. Conditions commonly covered can include certain types of cancer, heart attack, stroke, and other specified illnesses, subject to the policy definitions and terms.

The payout can be used however you choose, whether that's covering household bills, mortgage repayments, loss of income, medical costs, home adaptations, or simply providing financial stability while you focus on recovery.

Critical illness cover is often arranged alongside life insurance to provide additional protection against the financial impact of a serious health condition. The right policy will depend on your circumstances, financial commitments, and the level of support you would want available if the unexpected happens.

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Personal

Personal critical illness cover provides a tax-free lump sum if you're diagnosed with a serious illness covered by the policy. The payment can help with mortgage repayments, household bills, loss of income, or other financial commitments while you focus on recovery.

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Business

Business critical illness cover can help protect a company against the financial impact of a serious illness affecting a key person or business owner. The payout can provide valuable financial support, helping maintain stability during periods of uncertainty and recovery.

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FAQs

Your Questions, Answered

Explore our FAQs to get answers to some of the most common questions about our services, processes, and how we can help you achieve your financial goals.

  • The cost of life cover is influenced by several factors such as your age, smoking habits, lifestyle, and health condition. Typically, the younger you are, the lower the risk factor, resulting in a more affordable policy. Additional cost-saving strategies include selecting a fixed price policy that maintains a constant premium over time or choosing options that align with your financial circumstances.

  • Our services are completely free to you. We're paid by the insurers, but our advice remains independent. We only recommend plans that suit your needs — never based on commission.

  • A broker helps you compare health insurance policies from a range of providers, explaining the details in plain English and helping you choose the right plan based on your health needs, lifestyle, and budget. Unlike a specific insurer, we work for you — not the insurance company.

  • Buying directly from an insurance company can mean missing out on better value or more suitable coverage. Brokers have access to a wider range of policies, including broker-only deals, and can identify exclusions or hidden costs that aren't obvious upfront. We help you make an informed decision with confidence, not guesswork.

  • Yes. Some insurers offer coverage options or underwriting styles that are more flexible around pre-existing conditions. We’ll walk you through what’s available, explain your options, and help you choose a policy that fits.

  • Absolutely. We can review your current plan for gaps, compare it against alternatives, and make sure you're getting the best value for money. Many of our clients save money or gain better cover just by switching at renewal.

  • We advise on a range of plans, including:

    • Individual private medical insurance

    • Family and children’s health plans

    • International and expat policies

    • High-level comprehensive cover

    • Budget-friendly or modular plans

    We tailor each recommendation to your personal needs and priorities.

  • Your coverage can often start within 24–48 hours after application, depending on the insurer and underwriting process. We'll guide you through every step, from quote to activation.

  • Moratorium underwriting delays coverage for pre-existing conditions for a set period (usually 2 years). Full medical underwriting requires you to disclose your full medical history upfront. We'll help you understand which option is better for your situation and which insurers handle each method fairly.

  • Your insurer handles the claim itself, but we’re here to support you if needed. As your broker, we can help chase up claims, explain policy terms, and act as a go-between if things get complicated.

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